Tell us about yourself as a professional. Do you have a special interest or area of expertise,
unusual background or experience, or a topic or skill you’re working to get better at?
Starting as an underwriter by trade at AIG (worked in Underwriting Operations but had to learn the inner workings to standardize the various processes of underwriting) from 2009 to 2015, I pivoted in 2016 into Aon on the Human Capital side (then known as Aon Hewitt), as there was an opening there that aligned with my previous role, and it was chance to leverage any of the Industrial/Organization Psychology knowledge I had with my Bachelors in Business Administration on top of my insurance knowledge from AIG. I became indispensable, as I was able to “talk to” both Risk Capital and Human Capital. Over time, my role at Aon gradually became one of “sales enablement”, where I would assist an Account Executive (and some Enterprise Client Leaders) with “maintaining” the client relationship through contract compliance. It was straightforward – if a client asks for training reports, proof of background checks, policies, etc. I would provide these directly.......

Why are you passionate about working in insurance and/or risk management?
Risk management and insurance have become a calling for me ever since I started working in 2006 as an intern at AIG. Things just seemed to “click” while I was working there, more than the other part-time jobs I held before then. Preliminarily, I saw how insurance worked as a blend of math and law (two of my favorite college courses), but when I started taking and earned the AINS, I saw how nuanced insurance was from submission to claim across different lines of business. From there, I wanted to learn more about insurance so I could move into an underwriting role. Even though the opportunity did not present itself, I still earned more designations, the AIS, the AU, and the CPCU, to level up my knowledge....

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