Nicholas J. Hentges, MBA, CIC

Chief Executive Officer, Captive Resources

Nick Hentges is CEO of Captive Resources, which represents over 6,700 shareholders in 48 member-owned casualty and medical stop loss group captives, with a total annual written premium of $4.7 billion. He has an extensive background in insurance company, brokerage, and captive consulting and management operations. As Captive CEO since 2022, Nick has presided over unprecedented growth in the company’s casualty and medical stop loss group captive business. He has been instrumental in supporting the further development and expansion of the Risk Management and Insurance program at the University of Iowa. He has served on the Board of Directors of the Captive Insurance Companies Association (CICA) since 2021, and he holds a BBA degree with majors in Finance and Insurance from the University of Iowa and an MBA from Drake University. In this episode of In the Know, Chris Hampshire and Nick discuss the captive space and alternative risk transfer, the evolving buyer’s journey, and the future of the insurance industry.

 

Sherry McFadden, CPCU, CLU, ChFC, FLMI

2025 President and Chair
The Institutes CPCU Society Leadership Council

This episode of In The Know features incoming 2025 CPCU Society Leadership Council President and Chair, Sherry McFadden. Sherry recently retired from her position as Director of Enterprise Customer Care in Phoenix, AZ. Throughout her 34-year career with State Farm, she held various leadership roles in human resources, personal lines underwriting, and claims. Ms. McFadden has completed several insurance designations including CPCU, CLU, ChFC, and FLMI. She also holds a Master of Science degree in Human Resources from the University of North Florida and a Bachelor of Science degree in Economics from Tougaloo College, MS. Sherry has served as a member of the executive board of the CPCU Society Leadership Council. She held leadership roles as the past Mountain States governor, past president, and vice president of the AZ CPCU Chapter. She has also served as the current board chair of the Greater Phoenix Urban League, the Western Region Board Trustee with the National Urban League, a member of the National Urban League Council of Board Chairs, and president of her local chapter of the Alpha Kappa Alpha Sorority, Inc. Together with Chris Hampshire, Sherry highlights her progressive career roles and leadership experience, the opportunities that her CPCU designation has provided in her career, and her vision for the CPCU Society in the coming year.

 
Rajesh Narayan, CPCU, CIOP, LSSBB, PMP

VP, Principal Consultant, Product and Underwriting
ValueMomentum

Rajesh Narayan is a seasoned insurance industry leader with experience in driving technology innovation, operations transformation, and business agility. In his early industry roles at Majesco, IDP, and ValueMomentum he has architected and deployed core insurance systems across on-premises, cloud, and SaaS environments. In the last decade, he has taken on global roles at Genpact (AVP, Underwriting Transformation), RMS (Sr. Director, Analytical Services), and Gartner (Senior Director Analyst). In these roles, he has led teams in underwriting transformation, digital-first operational transitions, and new product and distribution strategies and authored research on climate risk, IoT, and emerging technologies in P&C insurance. To help other career seekers in insurance follow a path of continuous education that leads to career building, Rajesh wrote Unlocking Insurance Careers. Today on In The Know, Chris Hampshire and Rajesh consider his career in the insurance industry, his experience with international programs, why he authored a book, and his role at the intersection of technology and insurance.