Learning Library

The Society’s Learning Library provides hundreds of on-demand educational materials when and where you need it most – new content added monthly! Members enjoy unlimited access to leading articles, recorded webinars, podcasts, and more. Stay ahead of emerging trends, develop leadership skills, and grow your knowledge base. Plus, all CPCU in Good Standing credit hours are automatically reported for CPCU® designation holders. Login or join to get started.

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Exploring Emerging Technology Across the Insurance Value Chain (In2Risk 2024)

Recording

Sondra Ashmore
Christa Wilson
Umakant Narkhede
Bryan Tedford

This session will explore various emerging technologies across the insurance value chain. The increased volume of data available in recent years has led to an increased focus on emerging technologies such as AI, IoT, and blockchain. While these tech... Read More

60 Minutes | 12/20/2024

IN2R

Conferment Highlights and Virtual Oath (In2Risk 2024 Replay)

Recording

Traci Adedeji
Spenser Villwock
Peter Miller
Tim Cassidy
Youssef Chokri

Join the celebration of the class of 2024 CPCU, AIC, ARM, and AU designees with this special In2Risk conferment replay. On November 9, over 1,300 attendees gathered at Disney’s Coronado Springs Resort in Lake Buena Vista, Florida, to cap off three d... Read More

43 Minutes | 12/17/2024

IN2R

Insights Winter 2024

Insights

The 80th-anniversary of the CPCU Society comes to a close with a winter issue of Insights to remember! Learn how today’s claims professionals have evolved into cognitive athletes capable of conquering “deep work” and overcoming myriad office obstacl... Read More

12/16/2024

A 2025 of Service and Growth for the CPCU Society with Sherry McFadden

Podcast

Sherry McFadden
Chris Hampshire

This episode of In The Know features incoming 2025 CPCU President Sherry McFadden. Sherry recently retired from her position as Director of Enterprise Customer Care in Phoenix, AZ. Throughout her 34-year career with State Farm, she held various lead... Read More

30 Minutes | 12/11/2024

Emerging Contaminants: Tires and Pesticides

Webinar

Scott J. Glash
Emily Goswami, MS, CIH

Recently, two new emerging contaminants in tires and pesticides have been in the news for their potential environmental impacts. Known as 6PPD-quinone and DCPA, these contaminants have been manufactured for many years and may be ubiquitous in the en... Read More

60 Minutes | 12/10/2024

Unlocking Insurance Careers with Rajesh Narayan

Podcast

Rajesh Narayan
Chris Hampshire

Rajesh Narayan is a seasoned insurance industry leader with experience in driving technology innovation, operations transformation, and business agility. In his early industry roles at Majesco, IDP, and ValueMomentum he has architected and deployed... Read More

30 Minutes | 11/27/2024

Level Up Your Data Literacy with CPCU 550

Webinar

Patrick Stokes
Sandra Ciccione
Richard Morales

With technology comes an abundance of data, and as a risk and insurance leader, it’s important to understand what data is relevant and how it’s used. Join us for a panel discussion on how to incorporate the new CPCU 550, Maximizing Value with Data a... Read More

60 Minutes | 11/19/2024

Widening the Lens on Human Trafficking

Webinar

Kevin Sullivan

According to the International Labor Organization, nearly 50 million people worldwide are affected by forms of human trafficking, including forced labor, commercial sexual exploitation, and forced marriages. In this session, we will explore the pote... Read More

60 Minutes | 11/14/2024

Building an Environmental Risk Management Program with James Pruitt

Podcast

James Pruitt
Chris Hampshire

James Pruitt is the Vice President of Risk Management for GFL Environmental and is responsible for the risk management strategy, insurance and captive programs, claims management, and Enterprise Risk Management across North America. He joined GFL in... Read More

30 Minutes | 11/13/2024

Advocating for Education and Inclusion in the Insurance Industry with Precious Norman-Walton

Podcast

Precious Norman-Walton
Chris Hampshire

Precious Norman-Walton is an Account Executive with EG Bowman Co, based in NYC, and the Agent Program Manager for NAAIA (National African American Insurance Association). With over 18 years of Insurance Industry experience, she has served in Person... Read More

30 Minutes | 10/30/2024

Financial Impact of Reinsurance Decisions

Webinar

Stephen Korducki

Attendees will gain an understanding of how property and casualty reinsurance transactions flow through income statements and balance sheets. The program will also illustrate the impact of reinsurance on key financial metrics. Learning Objectives: T... Read More

60 Minutes | 10/22/2024

The Importance of Elevating the Adjuster with Nikki Jackson

Podcast

Nikki Jackson
Chris Hampshire

Nikki Jackson is a data-driven strategic executive leader with over 17 years of experience in the property and casualty insurance and benefits delivery industry. During her career, Nikki has affected almost every aspect of the claims management proc... Read More

30 Minutes | 10/16/2024

Insights Fall 2024

Insights

Check out the fall issue of the CPCU Society’s professional journal to gain valuable Insights before In2Risk 2024. Explore the history of artificial intelligence and what considerations are critical to effectively, responsibly, and legally employ AI... Read More

10/4/2024

The Innovation of RiskTech with Jo Lynn Clemens

Podcast

Jo Lynn Clemens
Chris Hampshire

Jo Lynn Clemens, CPCU, ARM, is the CEO and Founder of RiskKarma.io, a strategic risk intelligence solution to reduce claims and improve workplace culture. Jo Lynn has over 20 years of experience in risk, compliance, and litigation, which includes he... Read More

30 Minutes | 10/2/2024

Social Inflation: The Effect of Large Verdicts

Webinar

Elise Farnham
Ian Sterling
Scott Shapiro
Nicoletta George

While underwriting is often based on historical results, rates and premiums must take into account future losses and their financial impact on the insurer. Insurers have experienced loss emergence caused by large verdicts, particularly on casualty l... Read More

60 Minutes | 10/1/2024

Deciphering the Surety Space with Kara Skinner

Podcast

Kara Skinner
Chris Hampshire

Kara Skinner is a third-generation surety professional with an extensive background in surety, helping clients understand and obtain surety credit. Over the years, Kara has worked with many surety companies, retail agents, obligees, attorneys, engin... Read More

30 Minutes | 9/18/2024

Assessing Misappropriation Risk Through Forensic Accounting

Webinar

Rachel Young
Tabitha Balderas

Misappropriation risk is often covered in insurance policies under employee dishonesty or crime coverage. Have you ever wondered: • How likely is it that this insured will suffer a misappropriation loss? • What questions can we ask to assess that... Read More

60 Minutes | 9/17/2024

Embarking on a Career in Insurance with Ben Boas

Podcast

Benjamin Boas
Chris Hampshire

Ben Boas is an Underwriting Trainee for Markel Specialty’s Environmental team in Richmond, VA. He graduated from the University of South Carolina’s Darla Moore School of Business in 2023 with a degree in Risk Management and Insurance, with a concent... Read More

30 Minutes | 9/4/2024