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The 80th-anniversary of the CPCU Society comes to a close with a winter issue of Insights to remember! Learn how today’s claims professionals have evolved into cognitive athletes capable of conquering “deep work” and overcoming myriad office obstacles. Explore strategies for avoiding cyber insurance claims challenges. Get up to speed on the risks and requirements of e-bikes. Examine the intricacies of policy language, amid the peril of misinterpretation. Plus, former Publications Committee member Joe Harrington, CPCU, commemorates the Society’s milestone anniversary, complete with current and throwback photos, and Jennifer Roe, CPCU, shares how to land your dream job, through her own success story.