Navigating the Fraudemic: Proactive Fraud Management

Presenters: Jennifer Roe, CPCU, LSSBB, AIDA and Emily Donnelly, CPCU, ARM, AIDA (Moderator)

Apr. 8, at 11 a.m. ET

Join us for a webinar that will explore the multifaceted impact of insurance claim fraud and what leaders can do to combat fraud, especially amid emerging technological trends and advancements in the insurance industry.

Through this webinar, participants will:
Examine the consequences of claim fraud through financial losses, compliance violations, and reputation management 
Leverage AI and predictive analytics to detect fraud while navigating ethical and integration concerns
Build organizational defenses by allocating resources, training staff on fraud awareness, and partnering with law enforcement 
Address core challenges in fraud prevention by balancing fraud prevention with customer experience, protecting data, and staying ahead of emerging fraud trends

 

 

Jennifer Roe, CPCU, LSSBB, AIDA 

SIU Business Process Analyst 

NJM Insurance Group
 

Jennifer Roe, CPCU, LSSBB, AIDA, AIC, ARC is currently a business process analyst in NJM Insurance Group's special investigations unit. Her role in NJM's SIU department is to contribute innovative ideas to enhance and streamline business processes. Her background as a bodily injury and property damage adjuster has provided her with invaluable insights into the insurance industry. 
Jennifer is committed to a path of continuous learning and growth, as reflected in my recent accomplishments, including designations such as AIC, AIS, AINS, AIDA, CPCU, ARC, LSSBB and the Google data analytics certification.

Emily Donnelly, CPCU, ARM, AIDA (Moderator)

Talent Development Specialist 

Rutgers University - Camden
 

Emily Donnelly is an accomplished speaker and motivator, known for her authentic and energetic leadership style. In her role at Rutgers University-Camden, she designs and facilitates innovative leadership and professional development programs that align with the University’s core values. Emily holds several industry certifications, including Associate in Data Analytics, Associate in Claims, Associate in Risk Management, Associate in Insurance, and Associate in Personal Insurance, and the Chartered Property Casualty Underwriter (CPCU) designation. As an influential leader in the insurance community, she serves as president of the Central Jersey Chapter of the CPCU Society, vice chair of the Global CPCU Society’s Emerging Leaders Committee, and Director of Communication for SITE (Society for Insurance Trainers and Educators).